Packington Building Services
Last updated: March 2026 – Version 2.0
Introduction
Packington Building Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when contacting us or using our website or services.
Data Controller
The Data Controller responsible for personal information collected by Packington Building Services is:
Emma Goss
Packington Building Services
Park Cottage
Tatenhill Lane
Rangemore
Burton upon Trent
Staffordshire
Midlands
DE13 9RS
Phone: 01283 716 073
Mobile: 07796 442006
Email: admin@packingtonbuildingservices.co.uk
The Data Controller is responsible for ensuring personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following personal information when you contact us or use our services:
- Name
- Address (where relevant to the service provided)
- Phone number
- Email address
- Details relating to your enquiry or building project
We only collect information that is necessary to respond to enquiries and provide our services.
How We Use Your Information
We use the information you provide to:
- Respond to enquiries or service requests
- Arrange and carry out building or maintenance services
- Communicate with you regarding your project or enquiry
- Maintain basic customer and project records
Your information is never sold, rented, or shared with third parties for marketing purposes.
Lawful Basis for Processing
Under UK GDPR, we process personal data on the following lawful bases:
- Legitimate Interests – to respond to enquiries and manage customer relationships.
- Contract – where personal information is required to provide a requested service.
Website Analytics
If our website uses analytics tools, they may collect limited anonymous information to help us understand how visitors use the website and improve its performance.
All analytics data is anonymised and cannot be used to identify individuals.
Website Hosting and Technical Services
Our website may be hosted or maintained by third-party providers who process limited technical information (such as IP addresses) as part of normal website operation. These providers only process data as necessary to operate and maintain the website.
Cookies
Our website may use cookies to ensure the website functions correctly and to collect anonymised analytics information about how visitors use the site.
You can control or disable cookies through your browser settings.
Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Personal information is only kept for as long as necessary to:
- Respond to enquiries
- Provide services
- Maintain basic business records
Your Data Protection Rights
Under UK data protection law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data where appropriate
- Object to or restrict certain types of processing
To exercise any of these rights, please contact us using the details below.
Contact Details
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Packington Building Services
Park Cottage
Tatenhill Lane
Rangemore
Burton upon Trent
Staffordshire
Midlands
DE13 9RS
Phone: 01283 716 073
Mobile: 07796 442006
Email: admin@packingtonbuildingservices.co.uk
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.